ACCESSIBILITY
Accessibility statement
How this site is built, what to expect, and how to tell us when something gets in the way.
Last reviewed: May 2026
What we aim for
We build this site to meet the Web Content Accessibility Guidelines, version 2.1, at the AA conformance level. In plain English: text should have enough contrast against its background, headings should be in the right order, images should carry meaningful alternative text, the keyboard should reach everything, and motion should not flash, spin, or trap a reader who has motion sensitivities.
What you should expect to work
You should be able to navigate the whole site using a keyboard alone, follow heading structure with a screen reader, resize text up to 200% without losing layout, and read every page on a phone-sized screen without horizontal scrolling. If your browser or operating system is set to prefer reduced motion, the site honours that — entrance fades, parallax, hover-zooms, and counter animations all drop to static treatments while keeping the page's content correct.
What might still get in the way
We test every build against a deterministic set of accessibility checks before it ships, but no checking catches everything. The most common gaps we see are: photography sourced from the firm's existing material that does not yet have descriptive alternative text; embedded third-party content (a map view on the contact page, for example) that we do not control; and PDF documents (where present) that were not authored with accessibility tagging.
Telling us about a problem
If something on the site is not working for you, please write to us at the address on the contact page — a short description of what page you were on and what was not working is enough to get us started. We aim to respond within five working days.
Asking for an alternative format
If you would prefer the information on any page in a different format — large-print, plain-text, or read aloud over the phone, for example — please ask. The contact details above reach us by the same channel.
Enforcement
The Equality and Human Rights Commission is the body responsible for enforcing the accessibility regulations in the United Kingdom. If we have not addressed your concern to your satisfaction, you can contact them at equalityadvisoryservice.com.
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